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Frequently Asked Questions
Holders of Sber Private Banking, SberFirst or New SberFirst packages and their guests enjoy unlimited visits.
Holders of the New SberPremier package can find information about the number of available visits in SberBank Online.
Holders of Sber Private Banking, SberFirst or New SberFirst packages may bring an unlimited number of guests.
The number of guests of a New SberPremier package holder depends on the total number of available visits. A guest’s lounge visit factors into the total number of visits of the New SberPremier package holder.
At the same time, each lounge has its own rules.
Guests can visit lounges when accompanying a package holder.
There is no need to announce this in advance.
A lounge attendant will check the package holder’s boarding pass.
When signing up, enter your first name and the first two letters of your last name (in Latin, as they appear in your international passport). They can be used to verify your information against your boarding pass. You have a total of three input attempts. If you exceed the attempt limit, contact your personal banker.