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Frequently Asked Questions
Holders of Status Sber Private Banking, SberFirst or New SberFirst packages and their guests enjoy unlimited visits.
Holders of the New SberPremier package can find information about the number of available visits in SberBank Online.
For ·ON·PASS· lounges
Holders of Status Sber Private Banking, SberFirst or New SberFirst packages may bring an unlimited number of guests.
The number of guests of a New SberPremier package holder depends on the total number of available visits. A guest’s lounge visit factors into the total number of visits of the New SberPremier package holder.
At the same time, each lounge has its own rules.
For Sber lounges
Clients with Status Sber Private Banking have unlimited using the Consierge Service. When you enter the lounge using a QR code, an SMS code, or biometrics - if you have two or more guests with you, the system sends a text message code that needs to be told to the employee. And then — you pass without restrictions.
Customers with the privileges of New Sber First or Sber First package can bring one adult guest with them in one visit.
Children under the age of 18 are not counted, they pass without restrictions.